Privacy Policy

Privacy Policy

GlobTek, Inc. (“GlobTek”, “we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information through our website https://www.globtek.com and other channels where this policy is referenced.

We comply with all applicable privacy laws, including the General Data Protection Regulation (GDPR), UK GDPR, California Consumer Privacy Act (CCPA/CPRA), and other relevant laws in the United States and internationally.

1. Information We Collect

We may collect and process the following categories of personal data:

  • Identifiers: Name, email address, mailing address, phone number, company name, and IP address.
  • Device Information: Browser type, operating system, device type, referral URLs, pages viewed, and access dates/times.
  • Transactional Data: Records of orders, shipping details, payment information (not stored by us), and communications with our team.
  • Marketing Preferences: Opt-in status for newsletters, event participation, and other campaigns.
  • Cookies and Similar Technologies: See section 9 below.

We do not knowingly collect data from children under the age of 13 (COPPA).

2. How We Use Your Data

We use your data for the following purposes:

  • To provide our products and services
  • To respond to inquiries and offer support
  • To process and fulfill orders
  • To improve our Site and user experience
  • To send newsletters or marketing communications (only with your consent where required)
  • To comply with legal and regulatory obligations
  • To protect against fraud and misuse

3. Legal Basis for Processing (GDPR & UK GDPR)

If you are in the EU or UK, we process your data under the following legal bases:

  • Consent
  • Performance of a contract
  • Legal obligation
  • Legitimate interest (e.g., marketing to existing customers, fraud prevention)

4. Your Privacy Rights

Residents of the EU/UK

You have the right to:

  • Access your data
  • Correct or update your data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Receive your data in a portable format
  • Lodge a complaint with a supervisory authority

California Residents (CCPA/CPRA)

You have the right to:

  • Know what categories of personal data we have collected about you in the preceding 12 months (as described in Section 1, including Identifiers and Device Information) and how we use it.
  • Request access to your personal data.
  • Request deletion of your personal data.
  • Opt-out of the sale or sharing of personal information (we do not sell data).
  • Limit use of sensitive personal information.
  • Non-discrimination for exercising your rights.

Virginia, Colorado, Connecticut Residents

You have the right to:

  • Access and correct personal data
  • Delete personal data
  • Obtain a copy of your data
  • Opt-out of targeted advertising and profiling
  • Appeal denials of privacy rights requests

To exercise any of the above rights, contact us at:
privacy@globtek.com

5. Data Retention

We retain personal data only as long as needed for the purposes stated in this policy or as required by law. We follow secure data deletion practices when retention is no longer necessary.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential site functionality
  • Analyze usage trends
  • Personalize content
  • Improve site performance

Where legally required, we obtain your consent via a cookie banner or preferences manager.

You can control or disable cookies through your browser settings. See our Cookie Policy for details.

7. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect or process data from children. If you believe we have inadvertently collected such data, please contact us for deletion.

8. Sharing and Disclosure of Information and Specific Third-Party Tools

We may share your data with:

  • Service Providers: For website hosting, payment processing, analytics, logistics, and customer service
  • Regulatory Authorities: When legally required
  • Affiliates and Acquirers: In case of merger, sale, or restructuring

We do not sell personal data.

Specific Third-Party Tools Used on Our Website

We use the following specific third-party service providers who may collect personal information or usage data from you (addressing the risk of Undeclared Tracking Technology):

  • Google Analytics: We use this service to analyze website traffic, track usage trends, and measure the performance of our site and marketing campaigns (as noted in Section 2, 'To improve our Site and user experience'). Google Analytics collects Device Information and Identifiers (such as IP address) to provide these services.
  • Google reCAPTCHA: This tool is used on various forms across our site to protect against fraud, spam, and misuse (as noted in Section 2). It operates by collecting information about user interaction with the site, including keyboard and mouse movements, to determine if the user is a human or a bot.
  • tawk.to Chat Widget: This is a third-party chat service provider that enables our real-time customer service and support (as noted in Section 2, 'To respond to inquiries and offer support'). When you use the chat widget, tawk.to collects information you provide, including Identifiers (such as name and email address, if provided), and records the contents of the conversation. Please be aware that your chat communications are processed by this third-party provider, which also mitigates a potential "digital wiretapping" litigation risk.

9. International Data Transfers

As a U.S.-based company, your personal data may be transferred to and stored in the United States or other countries that may not have equivalent data protection laws. When doing so, we use appropriate safeguards, such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • UK International Data Transfer Addendum (IDTA) for UK-based transfers

10. Data Security

We implement reasonable technical, physical, and organizational safeguards to protect personal data from loss, misuse, unauthorized access, disclosure, and alteration.

11. Appeals (U.S. State Laws)

Residents of Virginia, Colorado, and Connecticut may appeal a refusal to fulfill a privacy rights request. To file an appeal, contact privacy@globtek.com with the subject line “Appeal of Privacy Request Denial”.

12. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. In case of material changes, we may notify you via email or on the website.

13. Contact Information

If you have any questions or would like to exercise your privacy rights, please contact:

GlobTek, Inc.

186 Veterans Dr.
Northvale, NJ 07647, USA

dataprivacy@globtek.us

+1 (201) 784-1000

If you are an EU/UK resident, you may also contact your local data protection authority to lodge a complaint.